Terms & Conditions

Awareness of Risk

I fully understand the nature of the activities I have chosen to engage in and I find no reason why I am physically or mentally unable to perform the required actions in order to safely accomplish these activities. I am fully aware and understand that the activities in which I am participating in under the arrangement of Alpenwild, its employees, agents, and associates are potentially dangerous and that there are risks inherent in all outdoor activities. These risks include but are not limited to, inclement weather, hazards in walking, hiking on mountain trails, general outdoor activity, and travel by train, bus, funicular, and aerial tram. Risks associated with such activities include but are not limited to serious bodily injuries, such as permanent disability, paralysis, and death. There are many risks that may arise from foreseeable or unforeseeable causes (i.e. rocks falling from above and hitting participants below). I understand that these risks may be brought about by my own actions or inactions as well as other participants and staff members of Alpenwild actions or inactions. Any decisions made by guides, affiliates or employees of Alpenwild are part of the risks of the activities listed above. I also understand that there may be other risks and economic or social losses unseen to me at this time. I fully accept all such risk and responsibilities costs, damages, and losses that may come to me in result of participating in these activities.

Medical Considerations

If you have any medical or psychological conditions, it's important you let us know well before departure so that we can make extra arrangements if necessary. Alpenwild and its guides have the right to disqualify anyone at any time during the trip if they feel the trip member is mentally or physically incapable to continue and/or if a trip member's continued participation jeopardizes the group's or his/her own safety. Alpenwild reserves the right to provide alternative activities and onward transportation in situations where the guide determines that the participant is physically incapable of completing any day's activities in a reasonable amount of time or if participation puts the participant at increased risk of injury. Alpenwild is not a medical facility and therefore has no responsibility regarding medical advice, medications or inoculations that you or your doctor deem necessary for your safe participation. Hospital facilities for serious problems are often unavailable, and evacuation can be prolonged, difficult and expensive. Alpenwild assumes no liability regarding provision of medical care. By registering for your trip and accepting these Terms and Conditions, you agree to pay for emergency evacuation and emergency medical care.

Your obligations as a trip member

By participating in an Alpenwild trip, you assume certain obligations to Alpenwild and the other trip members. It is your responsibility to:

  • Understand the conditions implied in the Activity Level rating of your selected trip. Select a trip that is appropriate to your interests and abilities.
  • Prepare for the trip by familiarizing yourself with the trip itinerary and trip preparation materials sent by Alpenwild.
  • Bring appropriate gear and clothing as advised by Alpenwild.
  • Follow considerate standards of personal hygiene in order to reduce risk of contracting diseases.
  • Follow considerate social behavior with other trip participants and respect their habits.
  • Respect the areas in which we travel by using environmentally safe products, staying on established routes of travel and not littering.
  • Abide by instruction/rules/outdoor ethics written or communicated by Alpenwild staff or affiliates.
  • Alpenwild reserves the right to decline to accept or retain any person as a tour participant should such person's behavior, health, or mental condition impede the operation of the trip.

Trekking Tours

On our trekking tours, there are some additional risks that require that each member of the group stay reasonably close in distance. We expect all participants to maintain a pace on each hike of approximately:

  • 2.5 miles/hour on the flat.

  • 1200 feet of ascent per hour.

  • 2000 feet of descent per hour.

Our Legal Limitations-Please Read Carefully

Alpenwild may contract with independent contractors to provide transportation, guide services and/or all other related travel services. We assume no responsibility, however caused, for injury, loss or damage to person or property in connection with any service provided by an independent contractor or resulting directly from the following: Acts of God, detention, annoyance, terrorism, thefts, pilferage, force majeure, civil disturbances, government restrictions or regulations, strikes, delays and expenses arising from quarantine, failure of any means of conveyance to arrive or depart as scheduled, discrepancies or change in transit or hotel services over which we have no control. We reserve the right to make reasonable changes in the itinerary where deemed advisable for the comfort and well-being of trip members. By accepting these terms and conditions and registering for this Alpenwild trip, the participant agrees to be bound by the above terms and conditions.


I hereby release and discharge Alpenwild, their owners, staff members, affiliates, agents, and employees, and their successors and assigns, from any and all liabilities, suits claims, and demand actions or damages (including attorneys fees and disbursement) incurred by me arising out of the participation in activities under the directions of Alpenwild including without limitation, all claims for property damage, personal injuries, or wrongful death. This release is binding on my heirs, assigns, and agents.

Medical Release

In the event of an emergency, permission is given for any medical treatment provided by Alpenwild its employees, agents, and associates, which might become necessary. I hereby authorize the leader of the activity to secure such medical advice and services as may be necessary for the health and safety of myself, and I consent to release all medical information the leader determines necessary to any medical provider. I also agree to accept financial responsibility for medical treatment. Hospital facilities, qualified medical care, and emergency medical evacuation may be limited or unavailable during portions of the trip and, where available, may be expensive. Alpenwild assumes no responsibility for providing medical care during the trip, and I will have to pay for any medical care and/or evacuation that I incur. In consideration of the permission to participate in the trip, I agree to the terms contained in this document.


I hereby agree to indemnify and hold Alpenwild harmless for any litigation expenses, attorney fees, loss, liability, damage or cost which any many bring about as a result of such claim, to the fullest extent permitted by the law. This release includes, but is not limited to, claims for the negligence of the Released Parties and claims for strict liability for abnormally dangerous activities. This release does not extend to claims for gross negligence, intentional or reckless misconduct, or any other liabilities that Utah law does not permit to be released by agreement. I also agree NOT TO SUE or make a claim against the Released Parties for death, injuries, loss, or harm that occur on the trip.

Cancellation policy

Cancellations made more than 90 days prior to departure are refundable less a $100 per person service fee. Cancellations made between 90 and 45 days prior to departure are subject to a $1000 per person cancellation penalty. Any cancellations made fewer than 45 days prior to departure are completely not refundable. Changes made en route are subject to a service fee. Cancellation of individual room nights or non-use of prepaid meals are not refundable. Pre-paid train tickets, excursions, and hotels nights are subject to additional penalties. Transportation vouchers and railpasses are bearer documents and cannot be refunded if lost or stolen. A trip date change will incur a $100 service fee.

Final payment for your trip is due 90 days prior to your trip departure. If payment has not been made by this date, we reserve the right to cancel your trip reservations. 

If a guided tour does not meet the required minimum number of participants, we reserve the right to cancel the trip 90 days prior to departure. In that case, we will fully refund any payments made to Alpenwild. 

If the number of guests in the private group changes prior to final payment, the tour price for all guests will be adjusted accordingly. Once all final payments are made the guest canceling would be responsible for their own cancellation fees plus the increased cost to the remaining passengers. If a cancelation results in a passenger in a single room a single room supplemental charge will be deducted from any refund due to the canceling guest. We do not issue refunds for any activities, meals, accommodations, or other features included on a guided trip that you may choose not to use.  

Coronavirus Addendum

Due to concerns about the coronavirus, we have amended our cancellation policy to allow guests who book while borders between the US and Switzerland are closed an additional 45 days to cancel with only a $100/person penalty. Full payment will now be due 45 days prior to your departure. For up-to-date travel information, please check the Information for Travel from the Centers for Disease Control and Prevention (CDC).

•   If you are booked on a tour for this summer, we’ve moved the final payment date from 90 days to just 45 days prior to departure so you’ll have more time to make the decision that’s best for you.

•   If you choose to postpone a trip you’ve already booked, we will apply 110% of your deposit for a future trip. You can use this 110% trip credit for any tour through December 2022.

•   We are providing 100% refunds for any tours we need to cancel.



Alpenwild, its trip leaders, and Alpenwild-authorized third parties reserve the right to take photographs or videos during the operation of any tour or part thereof and to use the resulting photography, videos, or recordings for promotional or commercial use. By making a reservation on an Alpenwild tour, the participant agrees to allow their likeness to be used by Alpenwild and Alpenwild-authorized third parties, without compensation to the participant. If the participant prefers that their likeness not be used, they must notify Alpenwild in writing prior to departure of the tour.

Self-Guided Tours

Any custom or self-guided itinerary is subject to changes based on hotel availability. If you need to make any changes to your trip, we will of course do our best to accommodate your change request, however, this may not always be possible. Any changes made by the client after deposit is made are subject to a $50/person service fee. Taking part in an Alpenwild self-guided trip is done entirely at your own risk. Alpenwild cannot be held responsible for inclement weather, trail closures, any injuries, loss or damages during your trip. 

This is a legal binding contract

I have read and fully understand this agreement and am fully aware of its content and context. I understand that this is a legal contract and that this is a release of liability. In submitting this tour reservation and payment of deposit of my own free will, I agree to the terms and conditions set forth above. (If participant is under age 18, the signature of parent of or guardian below indicated their agreement to the above conditions.) 

Sign Up for Our Email Newsletter

Stay up to date on the latest Alpenwild news. You're free to opt out at any time.